Your monitoring team can help streamline an emergency
An alarm may be troubling when they trigger -- especially if they go off in the middle of the night. But if you have a monitored alarm system, you only have to think about one event: moving your loved ones to safety.
That's because your monitoring expert also answers your activated detectors. In a few seconds, they will call you to ensure everyone is alright and help evaluate the situation. Then, they will get emergency departments and direct them to your home. They will even help talk you through any crisis if you need to know what to do.
Monitoring covers more than your motion detectors
Your Wilmington monitored alarm system protects more than an intrusion. Your security system may also react to fire, carbon monoxide, or water damage with the right components. By placing a monitored fire alarm or smoke detector, you can receive emergency teams to answer no matter if you're home or away. Your monitoring team can even react to health-related situations -- like pains in the chest or a sudden fall -- with a monitored medical accessory.
Emergency services come in less time with a monitored alarm system
Vivint’s monitoring team will respond any tripped alarm in mere moments. They'll first reach you to make sure you're safe and then can organize emergency services on your behalf. This sleek approach is significantly easier than calling the authorities yourself after you reached your family members and moved to safety. Seconds matter in any emergency, and Vivint makes sure you get assistance as soon as possible!
Monitoring watches your home 24/7
Unfortunately, a loud alarm bell doesn’t do much when you’re away from home. However, your Vivint monitoring team remains on alert 24 hours a day, seven days a week, all year long. They'll respond to any trigger that you cannot and will also keep you connected every step of the way. It’s convenient when you're nearby and can rush home after getting an alert, but it's vital when you're unavailable and can't quickly get back to handle the situation.